General Principles

• While your report is being generated, your customer ID is a randomly assigned UUID4.
• We do not share your genetic data with anyone else. We understand the importance of keeping your genetic data safe.
• Your genetic data is encrypted and stored in a separate location from your contact information.
• We keep your data only to provide new panels and generate statistical insights that are shared with users, not with other companies or corporations.
• Our email list is not shared with any other entity. Any marketing materials you receive from us will be NutraHacker-related.
• In our partnership with VitaminLab, we provide them with supplement recipes but do not provide them with your genetic data.
• You may request deletion of your data at any time by emailing us with your NutraHacker user ID #.

Website Privacy

• All traffic between your browser and our servers is encrypted via HTTPS.
• All payment processing is handled securely by Stripe; NutraHacker does not store your financial information at any point.
• When you visit NutraHacker with your web browser, the pages you request are recorded in NutraHacker web server logs. This can temporarily associate genotypes with an IP address. To protect your privacy, these logs are not kept long-term and are typically deleted each month.

NutraHacker App Privacy

Our mobile app (called “NutraHacker”, developer NutraHacker, LLC) follows the same strict privacy principles as our website.

• Read-only: The app does not upload raw genetic data, nor does it perform genetic processing on the device. All analysis and processing occur securely on our servers.
• The app displays your genetic reports (including allele and location information) fetched securely from NutraHacker servers. This information is used only to show you your results and is never stored locally on the device.
• If you choose, you may download your imputed genetic data from our servers through a button in the app. This file is served securely by the backend but is not generated or processed by the app itself.
• The app does not collect or store any additional personal data beyond what is required for you to log in and access your reports.
• Your login credentials and access tokens remain encrypted and are never shared with third parties.
• We do not share any app usage data with third parties for advertising or tracking. Diagnostic data (such as crash logs) may be collected only for the purpose of maintaining app functionality.
• As with our website, you can request deletion of all your data and app information at any time by contacting us at info@nutrahacker.com with your NutraHacker ID #.
• All app traffic is encrypted via HTTPS, ensuring secure communication between your device and our servers.
• Any future app updates will continue to prioritize data security and user privacy. We will be transparent about any changes that impact how data is handled.

Sensitive Data

• NutraHacker treats genetic information as sensitive data.
• Genetic reports are always tied to your NutraHacker account but are never shared with third parties.
• While the app displays genetic markers (alleles and locations) as part of your reports, the app does not process, store, or transmit raw genetic files itself.

Contact Us

By using the NutraHacker website or mobile app, you agree to the privacy protections outlined in this policy.

If you have concerns or questions, please contact us at: info@nutrahacker.com

Last updated: September 2025